Tuesday, May 7, 2019

New Feature Alert: More Back-Office Updates

So this update is pretty special for us. Of all the feature requests, suggestions and changes we've received. Removing the check button has always remained number 1.

Rezku user's know how annoying it is when anyone hits that 'check' button on accident. We seriously considered holding a funeral for the button and inviting all of our clients to witness as 'check button' lays to rest.

Here's what to look for feature wise:

- Accept checks: Can be found in the [Settings] tab under the [Payment and Receipts] button. Users will have the ability to add and delegate back office responsibilities such as product management, employee management, or reports.

- Staff notes: Can be found in the [Employee Management] tab. These notes will also appear on the iPad allowing managers to notify employees of things like "today's special", "86'd items" or "Manager notes"

New Dashboards: Clicking on the dashboard now yields 2 options. [Dashboard] and [Order Exceptions]. Order exceptions will show five new tables with data representing; 'Forced Settled Orders', 'Late Finalized Transactions', 'Multi Day Orders', 'Offline Transactions' and any 'Open Orders' leftover.

Introducing Back-Office Permissions!

"It would be soo nice, if I could add a user to the back-office myself" 

If that quote looks familiar you should go ahead and pat yourself on the back. This update is because of your requests!

We had a number of owners as well as managers requesting for this feature for quite some time now. At this time we would like to announce the introduction of back-office permissions. Located in the back-office of course...

Instructions are as follows. 

1. Log in to your back office like normal (you will need to be using the new 'beta' version of back-office)
2. Head over to your employee management tab 
3. Click on the employee permissions tab
4. Click Backoffice permissions

From here you can choose which employee needs access and invite them using an email address of your choice. 

The buttons located below the email address field will control exactly what each user has access to. You can give users access to the entire back-office or restrict them to; product management, settings or employee management.  

The choice is yours! 

Any questions or concerns please call us 844-697-3958 or email at support@rezku.com 


Monday, April 29, 2019

Join us in Las Vegas for the 2019 Transact!

A couple months back we introduced our reseller program for the first time! 

We knew how dangerous partnering with resellers could be for our company. But, we made it a point to create a program that would maintain focus on the customer yet create success for the reseller.

Long story short, the was program created and launched back in February. Our first customers Ocean Annie's located in Myrtle Beach, South Carolina are up and running smoothly. Rezku is also being implemented at a number of locations on the West Coast. 

As we open up more opportunities for success, the partnership will only continue to grow. 

If you are interested please visit our website, for all information regarding the program and how you can apply. 

For those who need a little more detail our CEO will be attending the Transact ETA 2019 this Tuesday April 30 through Thursday May 2.

Stop by booth 3520 to chat, ask questions or just say hello!    

Monday, April 1, 2019

Introducing house accounts in Rezku POS

Exciting news for those looking for a POS house account feature.

If you have CRM enabled on your Rezku point of sale system you can now charge off orders to their house account.

That's right! Every customer in your Rezku CRM database can have a house account now.

During checkout just ring the payment to the customer's CRM house account.

And billing is easy too. Just run the CRM transactions report and use the spreadsheet to send invoices to your customers!

Great for:
* Regular bar patrons
* Catering services
* Clubhouses
* Employee meals

If you have any questions about how to use CRM transactions (customer house accounts) or you'd like to add CRM functionality to your existing account just contact us and we'll help you get started today!

Thursday, February 21, 2019

Rezku Is Headed to Las Vegas!

Rezku is headed to Las Vegas! 

Rezku POS Tradeshow Booth 2019

We will be attending the 2019 Nightclub and Bar show this March 25 - March 27. 

Great news! Our sales team is headed to Las Vegas for the 2019 Nightclub and Bar Trade show. This is our 3rd year attending the event, and every year we leave the show absolutely amazed with our customers!

Whether you're attending the event or just in the area, feel free to come say hello!

Many of you already know our team on a first name basis, however we love being able to put a face to a name.

In an industry filled with POS "suppliers" we think it is important to approach the bill as your POS "partner".

Let's take your business to the next level together!

Monday, February 11, 2019

Now Featuring Customer Facing Display!

QSR customers get ready for something really exciting!

Rezku POS now includes a customer facing display app included with your Rezku POS subscription.

What is a CFD? It's a dedicated screen that shows guests their order before they pay. Every item, modifier and the price.

CFD increases transparency during the payment step and gives each of your guests the opportunity to leave a tip.

When not in use, your CFD doubles as a digital advertising display, showing a custom slideshow of your current promotions and customer information.

With Rezku CFD you'll be able to customize every color, every message and set your own background images. Or choose from one of the many preset theme designs to match your venue.

We've got compatible stands available from Heckler Design as well to match your POS and give your CFD setup a real professional appearance!

For more info check out our full CFD feature page or contact a Rezku Product Specialist today.