Monday, December 2, 2019

Taking security seriously

Data security is super important for you and your customers. After all, a point of sale is dealing with your money. The restaurant industry has a very high turnover rate, so it's imperative to have data security measures in place with your hospitality POS.

That's why we're excited to announce two new features to help you secure your Rezku POS accounts.

1. 2-Factor Authentication for Back Office users.

Back Office is our web-based management portal for your Rezku POS system. Providing access to reporting, menu setup, employee timecards and more. The sensitive nature of this access requires increased security. For example, if you've saved your account on another computer.

2-Factor Authentication is the same security your bank uses to confirm your identity when signing into your account.



After adding your phone number, you will receive a text message with a one-time-use code to use when logging in. This ensures that only authorized users are accessing the Back Office because they would need to have access to your cell phone to know the code.

2. Manager Override PIN numbers for Rezku POS

Managing a restaurant is a huge responsibility, and a lot of trust is placed with managers to make the right decisions. But what happens if someone who's not a manager spies the manager's PIN number?

They can abuse the privileges that only managers are granted.

To combat this we have now introduced manager over-ride PIN numbers that are separate from the manager's login PIN. This is in response to the request by our customers to allow short employee PIN numbers (3-4 digits).

While short PINs are convenient to employees, they expose the potential for someone to guess a manager's PIN number or observe them typing it in.

To use manager override PINs, first enable the feature in Labor Settings.

Then set a new override PIN for each user who is set up as a "Manager" or "Owner".



Keep in mind that their standard login PIN number remains unchanged.

With the new feature, set a long PIN for managers to use when performing an override. This longer number will be difficult to guess by employees and will show up in the manager override report when used.

For a highly secure solution, the long PIN can be paired with the employee swipe-card feature so that managers don't need to remember their number. The card functions as a key, allowing the override.

To learn more about these security features talk to your friendly advisors at Rezku!

Tuesday, May 7, 2019

New Feature Alert: More Back-Office Updates

So this update is pretty special for us. Of all the feature requests, suggestions and changes we've received. Removing the check button has always remained number 1.

Rezku user's know how annoying it is when anyone hits that 'check' button on accident. We seriously considered holding a funeral for the button and inviting all of our clients to witness as 'check button' lays to rest.


Here's what to look for feature wise:


- Accept checks: Can be found in the [Settings] tab under the [Payment and Receipts] button. Users will have the ability to add and delegate back office responsibilities such as product management, employee management, or reports.



- Staff notes: Can be found in the [Employee Management] tab. These notes will also appear on the iPad allowing managers to notify employees of things like "today's special", "86'd items" or "Manager notes"









New Dashboards: Clicking on the dashboard now yields 2 options. [Dashboard] and [Order Exceptions]. Order exceptions will show five new tables with data representing; 'Forced Settled Orders', 'Late Finalized Transactions', 'Multi Day Orders', 'Offline Transactions' and any 'Open Orders' leftover.

Introducing Back-Office Permissions!




















"It would be soo nice, if I could add a user to the back-office myself" 


If that quote looks familiar you should go ahead and pat yourself on the back. This update is because of your requests!

We had a number of owners as well as managers requesting for this feature for quite some time now. At this time we would like to announce the introduction of back-office permissions. Located in the back-office of course...

Instructions are as follows. 

1. Log in to your back office like normal (you will need to be using the new 'beta' version of back-office)
2. Head over to your employee management tab 
3. Click on the employee permissions tab
4. Click Backoffice permissions

From here you can choose which employee needs access and invite them using an email address of your choice. 

The buttons located below the email address field will control exactly what each user has access to. You can give users access to the entire back-office or restrict them to; product management, settings or employee management.  


The choice is yours! 






Any questions or concerns please call us 844-697-3958 or email at support@rezku.com 

  

Monday, April 29, 2019

Join us in Las Vegas for the 2019 Transact!





A couple months back we introduced our reseller program for the first time! 

We knew how dangerous partnering with resellers could be for our company. But, we made it a point to create a program that would maintain focus on the customer yet create success for the reseller.

Long story short, the was program created and launched back in February. Our first customers Ocean Annie's located in Myrtle Beach, South Carolina are up and running smoothly. Rezku is also being implemented at a number of locations on the West Coast. 


As we open up more opportunities for success, the partnership will only continue to grow. 



If you are interested please visit our website, for all information regarding the program and how you can apply. 


For those who need a little more detail our CEO will be attending the Transact ETA 2019 this Tuesday April 30 through Thursday May 2.



Stop by booth 3520 to chat, ask questions or just say hello!    

Monday, April 1, 2019

Introducing house accounts in Rezku POS

Exciting news for those looking for a POS house account feature.

If you have CRM enabled on your Rezku point of sale system you can now charge off orders to their house account.

That's right! Every customer in your Rezku CRM database can have a house account now.

During checkout just ring the payment to the customer's CRM house account.

And billing is easy too. Just run the CRM transactions report and use the spreadsheet to send invoices to your customers!

Great for:
* Regular bar patrons
* Catering services
* Clubhouses
* Employee meals

If you have any questions about how to use CRM transactions (customer house accounts) or you'd like to add CRM functionality to your existing account just contact us and we'll help you get started today!

Thursday, February 21, 2019

Rezku Is Headed to Las Vegas!

Rezku is headed to Las Vegas! 


Rezku POS Tradeshow Booth 2019


We will be attending the 2019 Nightclub and Bar show this March 25 - March 27. 








Great news! Our sales team is headed to Las Vegas for the 2019 Nightclub and Bar Trade show. This is our 3rd year attending the event, and every year we leave the show absolutely amazed with our customers!

Whether you're attending the event or just in the area, feel free to come say hello!

Many of you already know our team on a first name basis, however we love being able to put a face to a name.


In an industry filled with POS "suppliers" we think it is important to approach the bill as your POS "partner".




Let's take your business to the next level together!